How is your API experience?

The significance of APIs today can't be overstated. It appears like all company in the world is on the digital transformation journey, with APIs his or her finest enabler. Even core technology the likes of Citrix that will always be mixed up in space are searching at how they may get good at and drive more quality through APIs. “API First” and “API like a Product” approaches aren't aspirational and therefore are being ingrained in to the DNA of development teams. This represents a transfer of mindset and culture around business and technology imperatives.

APIs need to provide some kind of business value through data or functionality. However that value alone isn't enough for APIs to become effective. You need to have a holistic look at APIs and think about AX.

Hold on, what's AX?

AX is API Experience. It’s a phrase I’ve created, although it isn’t (yet) a business-wide term. You are able to break AX into four components.

Buyer Experience (CX)

The greater popular term in the market is DX, or Developer Experience. Someone of the API may be the developer who uses the API in her own code, as well as their experience is an essential element in figuring out API experience. What’s vital that you them for any good experience? They’ll need to know how easy could it be to:

• Uncover the API
• Read and comprehend the documentation
• Try the API
• Make use of the API inside a language of preference
• Make use of the API along with other APIs
• Get assist with the API

Producer Experience (PX)

Producer may be the developer(s) who produces the API to begin with. This is actually the individual who transforms a company value proposition into invocable code. The PX depends upon the look guidance, tooling, automation, frameworks, and example references available and it has an immediate effect on the caliber of the APIs produced.

Manager Experience (MX)

Types of business policies that API product managers worry about most include user-specific quotas, adding newer kinds of authentication, getting visibility into usage, monetizing, and deprecating old/less/unused APIs. The MX depends upon how easily they are able to manage these policies.

Operator Experience (OX)

Operators have the effect of running APIs at scale, performance SLAs, alerts, common enforcement points for security, and auditing and governance. Such as the MX, the OX depends upon how easily operators can perform this stuff.

For APIs to become effective within the lengthy term, you have to think about the entire picture making a deliberate effort to enhance every aspect of AX. And a person always has to inquire about, “How is the AX?”

Android OS version support for the Citrix Workspace app

The Citrix Workspace application is working hard to carry on to provide new benefits and features within Workspace application. To be able to optimize consumer experience forCitrix Workspace application for Android, it's suggested to be the most recent form of Android Operating System.

With this stated, you should observe that our support for older versions of Android Operating System will conclude soon. We'll support as much as Android 6. OS version and then beginning with this Workspace application for Android 1906 release. In my math people, which means that we'll support n-4 Android Operating System version, where n may be the latest Android Operating System version.

Users with an Android Operating System version below n-4 (i.e. n-5) won't receive new application updates with the Google Play Store, and our support team won't be able to trobleshoot and fix/resolve issues for users on older versions of operating-system. According to this insurance policy with Workspace application for Android version 1907, we'll support Android Operating System versions 6 to Android 9.

The deprecation of n-5 Android Operating System version will normally be achieved 6 several weeks following the discharge of the brand new android operating system version.  Once Android 10 (Q) is released, Citrix promises to deprecate Android 6 support between the very first quarter of 2020. What this means is the coming year Android 7 to Android 10 is going to be supported with workspace application for Android.

For individuals who want to receive newer client updates, please improve your Android devices to latest Android Operating System version.

If come with an old form of Android running in your device that can't be upgraded, you can keep to  make use of the older form of Workspace application you have installed. However, you won't get official support from Citrix or new updates for that application.

We deeply appreciate our customer environments and deployments, that is why we would like you to definitely have the time to organize with this shift. Hopefully this post is useful in planning your Workspace application for Android application update.

Join us in Toronto and experience the future of work!

The employees demand it, your competition are headed there, as well as your productivity - even your main point here - depends upon it.

What shall we be held speaking about, exactly?

It comes down lower to getting the opportunity to do your work, in the most efficient and secure manner possible, no matter where or when. Work for the future is not tied lower to mortar and bricks or hardware. The days are gone of cubicles, restrictive security policies, and placement-specific sources that constrain where work can be achieved. Work and workstyles are altering, and actually, by 2020, 50 % from the workforce is going to be remote.

Today’s workers are searching for technology that adjust to their preferred work styles. With more devices, more apps and much more access suggests data, C-Level executives understand the need for supplying the very best tools and also the best experience however in a safe and secure manner. Actually, inside a recent survey through the Economist Intelligence Unit, 47 percent of economic executives mentioned they understood the correlation between supplying a proven method and consumer experience to employees or being able to acquire a greater degree of productivity.

To assist Canadian companies prepare and make up a better method to work, we are hosting the way forward for Work Tour in Toronto on This summer 11. The Citrix Way forward for Work Tour brings all of you the exclusive insights and academic content from Citrix Synergy - our premier digital work conference - however in a handy, half-day training format which makes is obtainable for your broader team.

In the event you can network with colleagues and peers in the market while you find out about innovative methods to solve your IT challenges using our workspace, networking and analytics technologies. And, if you are already acquainted with or using Citrix products, you’ll learn to maximize their value and bring your workplace even more to return.

Topics covered on all stops from the tour include:

• Getting the best from your Citrix Virtual Apps and Desktops: Provide your employees the liberty for you to use anywhere while performing costs with secure remote use of everything they should be productive.
• Securing the intelligent workspace with Citrix Analytics: Collect data across network traffic, users, files, and endpoints to create actionable insights which allow positive handling of security threats while optimizing performance and processes.
• What’s new with Citrix Networking (Citrix ADC, Citrix SD-WAN, Citrix Intelligent Traffic Management, and much more): Ensure optimal performance and security as the systems proceed to the cloud.
• Maximizing the application delivery to hybrid cloud with Citrix ADC: Enable a higher-quality consumer experience for the web, traditional and cloud-native applications no matter where they're located.
• All you need to learn about Citrix on Microsoft Azure: Reduce It is and boost efficiency with multiple VDI deployment choices for Citrix solutions on Microsoft Azure, including virtual apps, desktops, data as well as networking.

You’ll also hear keynotes from industry leaders, see real use cases, and experience hands-on demos - all you need to kick-start or optimize your organization’s digital transformation journey.

Citrix SD-WAN takes the fast path to the cloud

Migration towards the cloud is an essential part associated with a digital transformation. Actually, there’s research that implies by 2021, 94 percent of workloads will run in some type of cloud atmosphere. Even on-premises workloads will run inside a virtualized atmosphere.

How's your organization’s transition plan shaping up, and how can you plan to maintain your users productive and happy?

Citrix SD-WAN 11.: Application Experience, Security, and Cloud Choice Meet Automation

Citrix SD-WAN 11. is originating soon with lots of innovations that simplify WAN and ease the migration to cloud services, with automation and security in the lead.

What’s New with Citrix SD-WAN for Microsoft

You can extend your network to Microsoft Azure faster with automated provisioning of Citrix SD-WAN VPX (virtual SD-WAN instance), including:

• One-click provisioning of sources in your existing or new VNet (virtual network)
• Automation of virtual path setup through communication using the MCN

What’s New with Citrix SD-WAN for Palo Alto Systems

Because Citrix SD-WAN provides the opportunity to route traffic in the branch to the web via Palo Alto Prisma Access, there isn’t any longer the necessity to deploy and keep firewalls each and every branch.

Additionally, we are presenting the Palo Alto Systems VM-Series next-generation firewall like a VNF around the Citrix SD-WAN 1100 appliance. This provides a finest-in-breed choice for current Palo Alto Systems customers or companies with SecOps.

Google Cloud Platform Marketplace Availability

Citrix SD-WAN now extends enterprise systems to Google Cloud Platform (GCP). Available soon around the GCP Marketplace, you are able to deploy a VPX within an IaaS or PaaS cloud plus a Citrix SD-WAN appliance on premises.

Using the Citrix SD-WAN virtual appliance, it is simple to and reliably connect branches to GCP and:

• Deliver an ideal application experience to Citrix Virtual Apps and Desktops on GCP through integration with HDX, which utilizes the ICA protocol.
• Provide exceptional performance to applications running on GCP, including G Suite, with deep packet inspection, QoS, and link connecting.
• Rapidly setup high-availability connections to Google Cloud virtual private clouds and manage the whole network in the Citrix orchestration service.

HDX Reporting Enhancements

You will not need ADC Gateway for brand new reports according to username, desktop name, or perhaps an HDX user’s traffic. You can see individual Citrix sessions, client IP, ICA RTT, WAN latency, L4 connection condition, and printed apps by user.

Citrix Workspace intelligence: Empower your employees

At Citrix Synergy 2019, we’ve introduced the world to the next evolution of Citrix Workspace. This is the year we’re adding “intelligence” to the Citrix Workspace. And if you’re anything like the thousands of people at the show and all the people we’ve been privately briefing about this, you’re really excited to learn more.

Consider this blog “Citrix Workspace Intelligence 101.” By the end, you’ll have a good understanding of how powerful these new capabilities are and how they maximize employee experience while boosting user productivity and engagement.

Applications are failing employee experience

We’re living in the day and age of apps, apps, and more apps. When a worker interacts with a typical enterprise application, you can bet they’re probably using less than 10 percent of the functionality because that’s all they need. Jumping around from one full-blown app to another is not efficient or conducive to productivity. Equally frustrating is the fact that many of these time-consuming application interactions (expenses, HR, IT tickets, PTO requests) have more to do with job maintenance than our actual job responsibilities.

Our customers have told us that they’re looking for ways to help employees work more efficiently — 67 percent of workers believe that it would easier to focus on work if important information from all of their apps appeared in a single window. But we didn’t want to take someone else’s word for it, so we ran some test trials ourselves to see what would happen. The results were compelling. The average user was able to perform application tasks 67 percent faster when interacting with the microapp vs. the full app. This results in a savings of 51 minutes per day, assuming that a user spends 10 minutes per hour on work tasks in apps. Imagine what you could do with this extra time.

A single experience for everything? It’s a tall order, but this is exactly what Citrix can deliver with the new Citrix Workspace intelligence capabilities.

Last year at Citrix Synergy we introduced the Citrix Workspace app. The first multi-platform workspace UI to unify and aggregate ALL user applications, virtualized desktops, and the data that goes along with them through a single window (UI). This year we took it one step further. Maybe five steps further.

What do we mean by Workspace intelligence?

A digital workspace becomes an intelligent workspace when it moves beyond organizing apps and data to guide, and ultimately automating work. To do this, you have to get out of the mindset of simply delivering applications and making the user hunt and peck for the right menus, screens, and commands. You have to extract the relevant actions from those applications and use insights to prioritize them and present them to the employee in a simple way so they can get work done in the most efficient way possible. In Figure 1 below, you can see what the new Workspace app with intelligence will look like.

You still have access to all of your applications, desktops, and files along the left-hand side, but now the bulk of the real estate is focused on the powerful notification feed down the middle. Look familiar? Kind of like a social media or news feed? It’s actually populated with “microapp” integrations with all of your most commonly used SaaS apps like Concur, Salesforce, Microsoft, SAP, Tableau, G Suite, and more. In fact, in 2019 we’ll support more than 100 out-of-the-box microapp integration templates with leading SaaS vendors.

How will the new Citrix Workspace intelligence capabilities work with my existing Citrix infrastructure?

Today, your Citrix infrastructure may still be entirely on-premises, you may have already made the move to the Citrix Workspace platform (cloud), or like many, you may be somewhere in-between using a combination of on-premises and cloud-based Citrix solutions.

The Citrix Workspace Microapp service is part of the Citrix Workspace platform of services that’s delivered via a cloud-based management and control plane.

Here’s the good news. We realize our customers are all on different paths towards cloud transformation. There are numerous advantages to transitioning your Citrix infrastructure to the cloud, but we also fully support a hybrid approach that would allow our customers to leave their current on-premises Citrix infrastructure in place while still taking advantage of one or many of our cloud-based Workspace services. It’s totally up to you.

When can I get Citrix Workspace intelligence capabilities, and how much will it cost?

The new Citrix Workspace intelligence capabilities including the Microapp service are scheduled for general availability later this year. Both new and existing Workspace Premium and Workspace Premium Plus customers will receive entitlement to the new Microapp service at no additional cost for the term of your agreement.

Which identity providers can I use?

Our identity strategy has always been to remain open and not limit customer choices. Citrix Workspace serves as an “identity broker.” What that means is that you can bring-your-own identity. Azure Active Directory and newly announced support for Google ID and Okta ID are great examples of our open approach to identity. Ping Identity is also in the works.

Citrix Workspace supports SSO and Token-Based One Time Password (TOTP) for simple and secure access. The best part? Once you’re signed on to the Workspace app, you never have to enter another password to interact with ALL of your applications and files.

What device types and operating systems will support Citrix Workspace intelligence capabilities?

Citrix Workspace intelligence capabilities are delivered to the user through the same Workspace app they’re using today. This means that all of the same devices and operating systems are supported including both mobile and desktop form factors such as iOS, Android, Windows, Mac, Chrome, and HTML for access through any available web browser.

Does Citrix Workspace intelligence work with other communication platforms like Microsoft Teams and Slack?

Yes, initially a user will be able to send notifications and actions from Workspace app to a Teams channel or user, and we will also enable users to interact with the Workspace virtual assistant from within Microsoft Teams.

Take a deep dive into technical training at Citrix TechEdge 2019

Are you interested in deep-dive technical training and insights from Citrix support and product experts? Then join me on Monday, May 20, at the Omni Atlanta Hotel prior to Citrix Synergy for Citrix TechEdge 2019!

Available exclusively for Customer Success Services and Appliance Maintenance customers, TechEdge is your chance to discover new tools and methodologies for deploying, optimizing, and troubleshooting Citrix technologies.

At this year’s TechEdge, you’ll hear from some of Citrix’s best and brightest technical support engineers and senior product managers (like me!). Read on to learn about my session and meet the other eight presenters.

Seating is limited, and it’s going fast. Register now to secure your spot at TechEdge before they run out!

Meet the 2019 TechEdge Presenters

8:00 a.m. – 9:00 a.m. | Monitor & Optimize Session Performance with Director & Gateway Insight

Kane Martin

Lead Technical Account Manager, WW Hardware Support

Kane is a Technical Account Manager for the America Customer Success Team and worked more than four years on the ADC escalation team. Kane’s session will cover controlling and monitoring user sessions, which are top of mind for optimal security and performance. Plus, you’ll learn how to employ an end-to-end monitoring strategy with synthetic testing via App Probing and how to proactively troubleshoot issues before your users experience them.

9:00 a.m. – 10:00 a.m. | Stay Current on the Latest Features with a Smoother Upgrade Experience

Vinothkumar Prabhakaran

Product Manager, Network & Cloud

Manbinder Pal Singh

Staff Software Engineer, Virtual Apps and Desktops

As you may know, I’m a Product Manager at Citrix, and I specialize in the networking, telco, IoT, and core infrastructure functionalities in Citrix ADC. Presenting with me will be Manbinder, who’s a Staff Software Engineer in the Citrix Virtual Apps and Desktops group and has extensive experience in automation. In our session, you’ll learn to smoothly upgrade to the latest version and to be armed with the right tools to quickly troubleshoot and get up and running. You’ll also learn how to upgrade your Citrix Gateway with zero downtime.

10:00 a.m. – 11:00 a.m. | Get the Most from Workspace Environment Management

Rod Haanappel

Senior Readiness Specialist, WW Support Readiness

Rod started with Citrix (Dublin) in 2013 as a Software Escalation Engineer before switching to Worldwide Support Readiness, where he now produces technical training for Citrix support teams. During his session, he’ll help to demystify the complexity of Workspace Environment Management and provide you tips and tricks for troubleshooting WEM deployments both on-premises and in the cloud.

11:00 a.m. – 12:00 p.m. | Citrix Gateway & Storefront Best Practices for App Enumeration & Session Launch

Paul Walker

Lead Readiness Specialist, WW Support Readiness

Paul develops and delivers training for Citrix Technical Support Engineers, and has held a variety of roles in his 20 years at Citrix. During Paul’s session, you’ll discover how to minimize time to value with Citrix Gateway and StoreFront. Along the way he’ll also teach you how to become an expert in the latest tools for Citrix admins – from the Virtual Apps and Desktops Wizard to the STA Connectivity Checker.

1:00 p.m. – 2:00 p.m. | Transition your Remote Access Solution to Cloud using Citrix Gateway

Vijaya Raghavan

Senior Product Manager, Workspace Security

Paul Walker

Lead Readiness Specialist, WW Support Readiness

Formerly a Consultant, Solution Architect, and Technical Marketing Engineer, Vijaya has more than a decade of experience in networking and security. Joining him will be Paul Walker providing more of his training expertise. To help you on your journey from IT workloads to Citrix Cloud, Vijaya and Paul will teach you how the future of remote access solutions will look with Citrix Gateway Service. They’ll offer a variety of migration path options to embrace the next generation of intelligent workspace.

2:00 p.m. – 3:00 p.m. | Deploying Citrix ADM for Enterprise & Troubleshooting Common Issues

Zaheer Mohammed

Escalation Engineer, AAG Technical Support

Zaheer Mohammed is an Escalation Engineer at Citrix and focuses on the Citrix ADC, ADM, and SD-WAN product lines, and holds a number of certifications from Citrix, Microsoft, Cisco, and VMware. Zaheer’s session will help you master key deployment best practices for Citrix ADM with high availability and disaster recovery. Plus, he’ll show you how to quickly diagnose and address the “no data error” using the No Data Diagnostic Utility.

3:00 p.m. – 4:00 p.m. | Expert Advice on Profile Management Deployments & Migrations

Natalie Hannah

Escalation Engineer, Technical Support

Natalie will be leading our session on Profile Management deployments and migrations. An Escalation Engineer and former Lead Technical Support Engineer, she has a wealth of experience solving our customers’ most complex technical issues. Natalie’s session will provide you with an arsenal of knowledge and expert advice on how to deploy and optimize Profile Management for your business.

4:00 p.m. – 5:00 p.m. | Acing your StorageZone Controller Deployment and More

Michael McAndrew

Technical Support Engineer, Cloud Services

A key member of our ShareFile Enterprise Support team, Michael is passionate about empowering admins to leverage SaaS. In Michael’s session, you’ll learn the major steps for successful deployment and configuration of an on-premises StorageZone Controller, including data migration from the Cloud. You’ll also be able to leverage advanced administrative settings for better user group management and access privileges.